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Dr Rasool's Practice Providing NHS services
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Home > Repeat Prescriptions

Repeat Prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

  • Go to Medicines A to Z (nhs.uk)

If you would like to speak to someone at the GP surgery about your prescription:

  • Fill in our medication query form
  • Phone the practice on 01642 360033 Monday 8.00am to 6.00pm, Tuesday to Friday 8.00am to 5.00pm

Ordering repeat prescriptions

You can order repeat prescriptions online:

  • Using your NHS account (through the NHS website or in the NHS app)
  • Using the GP online system - SystmOnline

These accounts show you all your repeat medicine and dosage and you can choose the ones you need. 

You can also:

  • Fill in an online form
  • Drop a request slip into the Practice post box, which is next to our Reception desk Monday 8.00am to 6.00pm, Tuesday to Friday 8.00am to 5.00pm

We no longer accept repeat prescription requests over the phone or email.

Nominating a pharmacy

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • Online, on the app or website where you order repeat prescriptions
  • At your GP practice
  • At any pharmacy that accepts repeat prescriptions

Find your local pharmacy.

Nominate a Pharmacy through our online form.

Medication Reviews

Patients on repeat medication will be required to have a medication review at least once a year.

If you have a long-term condition, you will be contacted by a member of the team who will book the appropriate appointments.

Collecting your prescription

You can usually collect your prescription from the pharmacy 2 to 3 working days after you have ordered it.

Prescription charges

Find out more about NHS prescription charges

For information on medical exemption certificates please visit the website below:

Medical exemption certificates | NHSBSA

Last Updated 31 Mar 2025

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Dr Rasool's Practice

Abbey Health Centre, Finchale Avenue, Billingham, TS23 2DG

  • 01642 360033
  • nencicb-tv.a81602@nhs.net
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