Opening hours:
Monday 8.00am to 6.00pm, Tuesday to Friday 8.00am to 5.00pm
Address:
Abbey Health Centre
Finchale Avenue
Billingham
TS23 2DG
Contact Details:
Telephone: 01642 360033
Email: nencicb-tv.a81602@nhs.net
Patient catchment area:
We only accept patients living in the following areas:
Make sure you are in our practice area or check the practice covers your postcode - Find a GP - NHS
Location
Dr Rasool's Practice, Abbey Health Centre, Finchale Avenue, Billingham, TS23 2DG
Get directions (opens in Google Maps). You can use this link for directions to the surgery if you are driving, cycling, walking or using public transport.
Practice accessibility:
The practice is situated on a ground floor premises and is completely wheelchair accessible.
The practice is centrally located within easy reach of a local bus route and allows easy access for all. There is an car park, also providing disabled bay parking facilities.
How to update your personal contact details
If you need to update your contact details, please complete our online form.
Suggestions and Complaints:
Want to make a suggestion to the practice?
Your comments and suggestions are important to us, please put any suggestions in writing and mark for the attention of the practice manager.
If you have a query regarding a medical matter, please telephone reception to make an appointment to see the appropriate person.
Want to make a complaint?
We operate a practice complaints procedure as part of the NHS system for dealing with complaints. Our system meets national criteria.
In the first instance please discuss your complaint with the staff member concerned. Where the matter cannot be resolved, please contact Andrea Pletts, Practice Manager who will investigate and endeavour to resolve the issue and offer further advice on the complaint's procedure.
You may also seek advice/guidance from our local ICB. For any queries relating to the ICB for Tees Valley, please email nencicb-tv.enquiries@nhs.net or view the North East and North Cumbria ICB website.
You can also communicate directly with NHS England, PO Box 16738, Reddich B97 9PT, telephone 0300 311 22 33.
The North East & North Cumbria ICB
Your local services are provided by The North East & North Cumbria ICB
The North East & North Cumbria ICB
North Ormesby Health Village
14 Trinity Mews
Middlesbrough
TS3 6AL
Tel: 01642 263030